The Bangladesh Telecommunication Regulatory Commission (BTRC) will talk with mobile phone operators to compensate their subscribers for dropped calls, said State Minister for Telecommunications Tarana Halim.
Briefing the media on her ministry’s achievements during the past two years on Wednesday in the secretariat, she said subscribers will be compensated for dropped calls from as early as this year.
Last August, at a meeting with mobile phone operator CEOs, the government fixed them a two-month deadline to solve the problem. Halim then instructed the BTRC to weigh the options of paying compensation or restoring talk time for dropped calls.
India’s telecoms regulator recently ordered the country’s mobile phone operators to pay subscribers Rs 1 as compensation for each dropped call. Former BTRC chief Sunil Kanti Bose had said the matter would be resolved once mobile number portability (MNP) was introduced.
Halim told the media on Wednesday that the mobile phone operators was told to improve the service. “Directives have been given on matters like call drops, network quality, and copyright violation,” she said. BTRC figures show the number of mobile phone subscribers in Bangladesh was over 133.10 million at the end of November 2014, according to bdnews24.com. -Mithun