A new service centre called ‘Seba Kutir’ has been set up at the Sylhet land office to smoke out touts who harass service-seekers unless they pay up. Some claim this land office is the face of ‘changing Sylhet’.
Locals are able to directly connect to officials and secure the service they need, without having to worry about touts who hang around such offices, looking to harass and intimidate service-seekers unless they cough out a fat bribe.
On Monday afternoon, Additional Commissioner (Land) Mohammed Suhel Mahmud was found handling queries from service-seekers directly.
He said since the ‘Seba Kutir’ (literally Service Centre) was set up in October last year, it handles queries from up to 100 service-seeker for two hours after 10am and guides them to the right desk for solutions.
“I tell them ways to quickly get their problems solved. If they seek any service that is beyond our jurisdiction, I show them the right place to go,” Suhel Mahmud said, according to a news agency.